Last updated 4 October 2026
CourtLoop is a competitive tennis app: you log real matches, climb a ranking, and connect with other players. This policy explains what we collect, why, and the choices you have. We don't sell your data and we don't show ads.
The iPhone app waitlist
Joining the waitlist creates no CourtLoop account. We collect the name and email address you enter, assign you a player number, and record when you joined. We use these details to manage the list and send the iPhone app launch and access updates you requested by signing up.
Your name and email are not shown publicly. CourtLoop's owner can access the entries to manage the waitlist. Supabase stores the list and Vercel hosts the signup page; they process the information needed to provide those services. We do not sell waitlist information or use it for advertising, and the waitlist has no analytics or advertising trackers.
This browser's local storage remembers up to five email addresses and their player numbers so it can show your number again when you return. You can remove that memory by clearing CourtLoop's site data in your browser. Clearing it does not remove your entry from the waitlist.
To stop spam, we store a hashed version of your network address with signup attempt times. The network address itself is not stored in the waitlist records. Attempt records more than ten minutes old are removed when the next signup is processed.
We keep your entry while you are on the waitlist, until you ask to leave or we retire the list. You can ask for a copy of your waitlist information, correct it, or have it removed through the support form, which you can use without an account. Waitlist removal is separate from deleting an app account.
What we collect
- Account: your email address (or the account you sign in with through Apple or Google), and your birth month and year, which we use only to check you're 13 or older. Your birthday is never shown.
- Profile: your username, profile photo, bio, playing hand and play style, and the city or neighbourhood you choose.
- Tennis: matches you log or confirm (players, scores, dates), and the points and ranks calculated from them.
- Social: friends, clubs, posts, comments, likes, direct messages, club chat, blocks and reports.
- Technical: sign-in cookies that keep you logged in, when you were last active, and basic server logs. If you contact support, we store your message, any reply email you provide, and a hashed version of your network address with the request. The hash helps us limit spam; we do not store the address itself in support records.
We do not use analytics or advertising trackers, and we don't collect your device's GPS location. Location in CourtLoop is only the place you type in.
We do not use third-party cross-site tracking. We handle your information the same way whether your browser's Do Not Track setting is on or off.
How we use it
- To run your account and show your profile, matches, ranks and leaderboards.
- To let you connect with players: friends, messages, clubs and posts.
- To keep CourtLoop fair and safe: stopping fake results, filtering abusive language, and reviewing reports.
- To answer you when you contact support.
Who can see what
- Your username, photo, rank and points appear on leaderboards and your profile.
- Your city appears on local leaderboards.
- Posts are shown to your friends or to all of CourtLoop, whichever you choose when you post.
- Direct messages are only between you and the friend you're talking to.
- If you share a match link, anyone with the link can see that match card.
Who we share it with
Only the services that run CourtLoop, and only what each needs:
- Supabase — our database, sign-in and photo storage.
- Vercel — hosts the app.
- Apple and Google — only if you choose to sign in with them.
- OpenFreeMap / OpenStreetMap and Amazon Web Services — supply the map pictures on the Court Map. They see a normal web request, not your account.
- Komoot Photon — looks up place names when you search for your city.
We may also share information if the law requires it, or to protect players from harm.
Keeping and deleting your data
We keep your data while you have an account. You can delete your account at any time in Settings → Delete account. That permanently removes your name, photo, bio, birthday, city, posts, comments, likes, messages, friends, clubs and login. Matches you played stay in other players' history as “Deleted player”, with nothing that identifies you, so their records don't change. Backups are overwritten within 30 days.
Your rights
Wherever you live, you can ask us for a copy of your data, to correct it, or to delete it — through support. If you are in the EU, UK or California, you also have the rights your local law gives you, including to object and to complain to a data protection authority. We don't sell or share personal information for advertising.
Children
CourtLoop and its waitlist are for people aged 13 and older. Please do not submit information about a child under 13. A parent or guardian interested in launch updates can join the waitlist using their own name and email. If we learn that someone under 13 has an account or waitlist entry, we remove it. If you think that has happened, please tell us so we can remove the information.
Security
Your data is only read and written by our servers, never directly from your device, and access is limited to what each feature needs. No system is perfect, so please use a unique password for the email you sign in with.
Changes
If we change this policy in a way that matters, we'll tell you in the app before it takes effect.
Questions? Contact support.